1.What you can do to prevent carsickness on the road to Hana?
Anyone can get car or motion sickness. It’s caused by the mixed signals the brain can experience when the motion one is feeling does not match the visual experience. Help reduce that on our tours by learning more at this link below: https://www.tourmaui.com/car-sickness-causes-remedies/
2.What is your cancellation policy?
We don’t charge your credit card till 24 hours before the tour starts. There is free cancellation anytime prior to that time. After 24 hours there are no refunds. https://www.tourmaui.com/refund-policy/ .
3.Where do you pick up for your road to Hana and Haleakala tours?
Sunrise and Haleakala day tour should be fine as you return to your accommodations late morning and mid-afternoon respectively. Hana return times can be quite late so best not to reserve anything special the night of a road to Hana excursion.
5.Do we offer tours from cruise ships (Celebrity, Solstice) that dock in Lahaina?
Due to the space available at the port and the boat tender setup, it makes it difficult for guests to be picked up smoothly and returned in time for the ship to leave that night. We can’t guarantee return times due to traffic and other issues that arise on our road tours.
6.Are meals included on all tours?
We provide meals on all our tours. Tour that start earlier in the morning include a continental breakfast after hotel pickup. Our Hana and Haleakala Volcano day tours include a picnic lunch. Our Haleakala Sunrise tour includes a hot, buffet breakfast after sunrise.
7.Can we do a shore excursion from Pride of America at Kahului port?
Yes, we do provide pickup and return to the port. Our road to Hana tour is available on Day 1 and Sunrise & Haleakala Volcano tour is available on Day 2.
8.Can we pickup at the airport?
No, guests will need to meet us at our continental breakfast location at the beautiful country club, the Dunes of Maui Lani
9.Can we drop people off in Hana and pick them up another day?
Our insurance policy does not allow us to act as a taxi or shuttle service in that way. We need to be bring guests back to the point of tour pickup or close by.
10.Can we drop off or pickup guests at the airport for the tour?
No, we are unable to do airport pickup and return. For those arriving by plane, they can meet us at our breakfast location for our day tours at Maui Lani. After the tour we can return you to the breakfast spot that is only a few minutes away from the airport.
11.Should we book a luau on the day of a tour?
Sunrise and Haleakala day tour should be fine. Hana tour return times can be quite late so best not to reserve anything special that night.
“This tour was great. The guide was very knowledgeable and maneuvered very well on these windy roads. Would definitely consider taking this tour again next time (better to have a pro drive that road!)”
“We would not have wanted to drive this trip ourselves. It was nice to sit back and relax while our tour guide pointed out facts and history to us and points of interest we would have missed… we would recommend this tripto others.”
Don and Lisa Sirois
“With Valley Isle Excursions the trip was out of this world…our tour guide gets a 5-Star rating in our book. This was our daughter’s first time in Maui, and on this trip and she says it was ‘Awesome And Fun‘. Thanks!!”
Cathy and Tina
“The Tour was fabulous – the tour guide was the best we had ever had on a drive tour. The tour guide was the best, informed and cordial…I would recommend this tour to everyone. The Best Day On Maui!”
Roger and Kris
“We enjoyed the tour very much. Tour guide was very informative and personable. The tour itself was wonderful. We would definitely recommend this to anyone!”
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